Feature Article

This Auto Shop in the East Will Be Your New Favorite Casa, Here’s Why

For a business that’s only been open for a year, Motech Sumulong got busy fast. Here’s why that is.

By: Viktor Austria | June 18, 2020
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Motech Sumulong
Sumulong Highway , Barangay Mambugan, Antipolo City, Antipolo, Rizal( Waze Map )
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Motech Sumulong

In just twelve months, Motech Sumulong has made more than ten thousand new customers.


Heads up, motorists from the Metro East—if you’ve always had to drive to a different specialty casa or roadside auto store, then here’s a solution that can save you time, money, and gas. Just opened in January of 2019, Motech Sumulong brings all the in-demand car services under one red roof, showing residents in this part of Rizal the kind of excellent car service that they deserve. If you’ve always postponed booking a preventive maintenance service, here’s why setting one with Motech Sumulong is worth the drive.



1. The Motech brand boasts decades of expertise.



car services

Expert technicians and mechanics from Motech are trained to take you through the whole diagnostics.


What could only explain Motech’s endurance through the years is their devotion to their relationship both with cars and with the ones driving them. In 1986, in order to gain a better insight on the problems of cars they service, founder Rommel Naguiat introduced a simple but revolutionary change: they started storing every client’s information on individual index cards. This enabled Motech to not only provide better context-based service, but to also form a stronger bond with their customer base.

Fast forward to today: Motech is now a robust network of 56 branches scattered all across the Philippines and with a dozen more being built in key cities. These service bays are all compliant with their customer-centric approach—especially Motech Sumulong along Sumulong Highway. Considering that Rizal is one of the company’s growth areas, it only makes sense that Motech would bring its brand of expertise to the enthusiastic motorheads of the East. Since opening, they’ve provided service for customers coming from Tanay, Taytay, and Cainta, and even up to Marikina, Pasig, and Quezon City.



Open for just a little over a year and with already more than a thousand clients in its customer base, things don’t look too bad for Motech Sumulong. Automotive businesses were already bustling when it stepped into the scene, and that says so much about how devotedly Motech Sumulong treats its clients.


2. They have the Motech edge.



car care services

Motech Sumulong’s service centers feature all their first-class pieces of automotive equipment.


These days, there are plenty of specialty casa and roadside auto repair shops that claim to know every corner of the car. They reel you in with marketing talk, only to make you spend more to fix something other than what you originally drove in for. But with Motech Sumulong’s whole suite of services, they can pinpoint the issue and eliminate the need to seek out a solution from multiple sources.

Preventive maintenance services, oil change, brake adjustment, clutch, and under-chassis repair, wheel and wheel alignment and balancing are just some of the car care services that they offer. The problem might be under the hood or outside it—whatever it is, Motech Sumulong would have an actionable answer to solve it.



But what if you don’t know what’s wrong with your car in the first place? Then let Motech Sumulong’s expert diagnostic services do the hard work. They have high-tech service bays where a team of five dedicated and professional mechanics can identify the issue.

Compliant with automotive industry standards, their service bays are equipped with state-of-the-art gears to ensure their diagnosis is accurate. There are also supervisors present to ensure their staff is always up to par. If more than their thorough initial survey is needed, then their comprehensive road test will pinpoint the problem.


3. Motech Sumulong is a true one-stop-shop.



auto repair shops

If what you’re looking for still isn’t on Motech Sumulong’s shelves, they can order from other branches for you.


Aside from excellent customer service, Motech branches also sell all the parts and accessories you’d ever need. Car batteries, brake fluids and lubricants, tires and mag wheels, halogen and LED bulbs, and car cleaning materials—name it; they have it! With such a comprehensive service line, you may be left wondering about one last thing, and the answer is yes: Motech Sumulong also has an on-site car wash center! Bring your car around and let their crew get it back to sparkling clean.



4. This is a branch that is comfortable with customers.



auto center

Motech Sumulong’s customer service ensures the fastest turnaround without compromise.

Images: Motech Facebook page

Not everyone is born a car enthusiast, and Motech Sumulong definitely understands this. There are no dumb questions here; if it helps their maintenance crew achieve a quicker turnaround, then they’re all eyes and ears. This kind of service hasn’t gone unnoticed. If you look at their social media page, you’d find customers raving about Motech Sumulong’s staff members who are amicable, responsive, and attentive to the littlest needs.

And for the dissatisfied few, the shop gets out of their way to follow up. After all, Motech Sumulong believes that negative feedback is a great opportunity to improve their line of service. The branch manager can attest that no customer leaves their shop without their concerns properly addressed.

However, should your vehicle’s problem recur, Motech Sumulong also has a 60-day warranty within which you can return to have your car checked up again. Motech also recommends that customers return at least twice a year to every quarter to ensure that their vehicle is in top shape. Even if your car’s in perfect condition, Motech believes that preventive maintenance makes the difference in prolonging its life.



5. Loyalty means more access to premium services with Motech Plus.



Motech Sumulong

You can sign for a Motech Plus membership at any of Motech’s branches in Metro Manila.

Images: Motech Facebook page

As a special treat for the more faithful customers, Motech doles out member-exclusive services through their Motech Plus program. For just PhP880 a year, subscribers are entitled to a 20% discount on services and 15% on lube products. They are also granted a personal accident insurance of up to PhP100,000 as well as premium roadside assistance. Motech Plus members are also entitled to dedicated towing services for at most two engagements within a year. Currently, the membership program can only be taken advantage of within Metro Manila and adjacent areas such as Rizal, Laguna, Batangas, and Bulacan.


Essential Things to Note


• A “No mask, no entry” policy will be observed.
• There will be a mandatory temperature check before entry.
• Usage of disinfectant mat upon entry at the customers' lounge is required.
• Vehicles will also be disinfected prior to check-up.
• Social distancing will be strictly observed. Only 12 people will be allowed inside the customer lounge, and everyone must be at least 1 meter apart.
• The shop will provide hand sanitizers inside the lounge and service shop for customer use.

Motech Sumulong highly encourages customers to send queries first to their Facebook page to avoid delay in service while in-store. So if you feel like your car suddenly needs a tune-up after reading this, shoot them a message to set an appointment and speed through Sumulong Highway to Motech Sumulong as soon as you can!


Visit Yoorekka to discover more casas and auto centers!


Motech Sumulong is located at Sumulong Highway , Barangay Mambugan, Antipolo City, Antipolo, Rizal. If you’re living in the Antipolo area, drop a line to the experts at Motech by calling their landline at 288-790-815 or reaching them through their Facebook page. If you’re reaching out for a specific service or product, make sure to drop by early so you can take all the time you need.
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About Viktor Austria
Viktor would love to receive an extra hour a day as a Christmas gift. That way, he won’t have to struggle over splitting his 24 hours among making brand copies and campaigns, writing children’s stories, going to the gym, commuting around Taguig, and feeding his two overweight cats. He hates the hustle culture, that’s why he’s thankful for friends who have time to spare on weekends, preferably over spicy ramen and cold bottles of beer.
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Disclaimer: All articles in the Consumers Magazine of Yoorekka are for general information and entertainment purposes only. Although careful research has been made in writing them, Yoorekka does not make any warranty about the completeness and accuracy of all information presented in our articles. Our content is not intended to be used in place of legal, medical, or any professional advice.
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