Last April 7, 2020, the Clark Freeport and Special Economic Zone officials launched a COVID-19 Central Hotline that will help the residents of Pampanga and Tarlac with their coronavirus-related needs. The Bases Conversion Development Authority and Clark Development Corporation tapped TaskUs, a customer experience company which operates at Clark Global City, for the COVID Hotline
Clark’s COVID Hotline
#1232 (#1CDC) will cater to all COVID-19 concerns and will operate daily from 8:00 AM to 1:00 AM. After the main voice prompt, callers can press “1” and will be entertained by hotline operators who are capable of providing inquiries about the global pandemic. They may also contact nurses and other medical staff at the CDC Health and Sanitation Division in case callers have more specific questions about the virus.
Not only does this provide immediate response to the public, but this project also aims to help restrain the people from leaving their homes to contain the spread of the virus. As of today, the Philippines has a total of 5,453 COVID-19 cases including 349 deaths and 353 recoveries.