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Clark's New COVID-19 Hotline Aims To Help Its Residents

Because accurate information is a weapon against the COVID-19 pandemic

By: Antonette Louise Guiao | April 20, 2020

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COVID Hotline, COVID-19, Clark, COVID-19 concerns, global pandemic

This move aims to help flatten the curve.


Last April 7, 2020, the Clark Freeport and Special Economic Zone officials launched a COVID-19 Central Hotline that will help the residents of Pampanga and Tarlac with their coronavirus-related needs. The Bases Conversion Development Authority and Clark Development Corporation tapped TaskUs, a customer experience company which operates at Clark Global City, for the COVID Hotline project.

Clark’s COVID Hotline #1232 (#1CDC) will cater to all COVID-19 concerns and will operate daily from 8:00 AM to 1:00 AM. After the main voice prompt, callers can press “1” and will be entertained by hotline operators who are capable of providing inquiries about the global pandemic. They may also contact nurses and other medical staff at the CDC Health and Sanitation Division in case callers have more specific questions about the virus.

Not only does this provide immediate response to the public, but this project also aims to help restrain the people from leaving their homes to contain the spread of the virus. As of today, the Philippines has a total of 5,453 COVID-19 cases including 349 deaths and 353 recoveries.



Go to Yoorekka for more useful local information during this pandemic.

COVID Hotline, COVID-19, Clark, COVID-19 concerns, global pandemic

This move aims to help flatten the curve.


Last April 7, 2020, the Clark Freeport and Special Economic Zone officials launched a COVID-19 Central Hotline that will help the residents of Pampanga and Tarlac with their coronavirus-related needs. The Bases Conversion Development Authority and Clark Development Corporation tapped TaskUs, a customer experience company which operates at Clark Global City, for the COVID Hotline project.

Clark’s COVID Hotline #1232 (#1CDC) will cater to all COVID-19 concerns and will operate daily from 8:00 AM to 1:00 AM. After the main voice prompt, callers can press “1” and will be entertained by hotline operators who are capable of providing inquiries about the global pandemic. They may also contact nurses and other medical staff at the CDC Health and Sanitation Division in case callers have more specific questions about the virus.

Not only does this provide immediate response to the public, but this project also aims to help restrain the people from leaving their homes to contain the spread of the virus. As of today, the Philippines has a total of 5,453 COVID-19 cases including 349 deaths and 353 recoveries.



Go to Yoorekka for more useful local information during this pandemic.

author

Antonette is a writer, a night owl, an extrovert, and a BTS ARMY. Her spare time is consumed by drawing digital vector art, sleeping, binge-watching Netflix series, and learning how to cook. An adventurer by heart, she aspires to travel the world with her family, try extreme outdoor activities, and taste all sorts of food in different countries.

COVID 19 Clark COVID 19 concerns global pandemic Subic

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